Kace agent provisioning failed
When trying to push the agent to client computers, I get to step 3 and get push script\provisioning-failed. I can ping the kbox by name from the client so I know that DNS is working. However, I can't seem to get past this error. Any help is appreciated.
| STEP 1: CONNECT TCP/SSH - SUCCESSFUL [04/17/14 05:18:28 PM] Executing remote communications: Initializing RPC Connecting to ADMIN$ Copying service file Disconnecting ADMIN$ Connecting to IPC$ STEP 2: AUTHENTICATION - SUCCESSFUL Opening pipe to service Sending commands Sending login credentials process (//sgai-ks01.corp.zodiac.lan/client/agent_provisioning/windows_platform/agent_msi_provision.bat sgai-ks01.corp.zodiac.lan client ampagent-5.5.25198-x86.msi sgai-ks01.corp.zodiac.lan) could not be launched: 1008 An attempt was made to reference a token that does not exist. (authenticated, but CreateProcessAsUser failed)process (//sgai-ks01.corp.zodiac.lan/client/agent_provisioning/windows_platform/agent_msi_provision.bat sgai-ks01.corp.zodiac.lan client ampagent-5.5.25198-x86.msi sgai-ks01.corp.zodiac.lan) could not be launched as LocalSystem: 2 The system cannot find the file specified. Removing service (Exit code: 0) Connecting to ADMIN$ Deleting service file Disconnecting ADMIN$ STEP 3: PUSH SCRIPT\PROVISIONING - FAILED [04/17/14 05:18:28 PM] End of remote communications. [04/17/14 05:18:28 PM] End provisioning run. |
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7 Comments
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does the 5.5.25198 msi file exist in the client dir on the kbox? - SMal.tmcc 9 years ago
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Yes it's in place. It seems to be a DNS issue of some sort. Once I went back in and changed my host name to match my IP everything worked fine. I created an A record in both of my DNS servers however it seems to keep happening. - nick.hobbs 9 years ago
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Abhay, it's DNS. I was able to ping originally but something has gone belly up. Can no longer ping by name. I tested by changing the host name to match the IP. When I do this it works fine. I have entered an A record into DNS but still am not getting anywhere. I am going to send a request to corporate level IT to see if they can add a static DNS entry for me. - nick.hobbs 9 years ago
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One one test system, try adding the hostname to the hosts file so you can test it to confirm DNS issue. - nshah 9 years ago
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I'm having the exact same issue. Can you guys access the shares on your Kbox via windows explorer from the problematic systems? I can ping the appliance by name and DNS resolves correctly, but I cannot access the share in Windows Explorer. My networking team is currently investigating the issue as well. I'll post the solution if we find one. - montmar 9 years ago
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Network is wide open for all required ports/protocols on all system VLANs. Seems like a problem with the way provisioning is designed to work on the KBOX. Pushing via script, PDQ, etc. all work perfectly... just not from the K1000. - montmar 9 years ago
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My dns can resolve it correctly -- does not seem to be the problem. So did anyone fix this issue. GPO doesn't work either. - anaccarato 7 years ago
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I've got a variation. Laptop users get an ip on their wired nic, unplug to go to a meeting and get a new ip on the wireless nic. At this point, they are no longer reachable by computer name. How do I get DHCP/DDNS to understand the new ip address is associated with the mobile device? - pBraw 6 years ago
Answers (2)
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Posted by:
nick.hobbs
9 years ago
I figured it out. It was in fact DNS. I had our coporate admins create a static DNS entry within the domain and that has corrected the issue.
Comments:
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Our DNS entry has existed for years, client system resolves by name without a problem. DNS doesn't seem to be the issue on our end. - montmar 9 years ago
Posted by:
AbhayR
9 years ago
Please check if the host name sgai-ks01.corp.zodiac.lan is resolvable from the client machine