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KACE Product Support Question


KACE captured image deploy

06/28/2012 9705 views

Hello, I got an issue during deployment captured image which always lead to errors. Is there any proper way how should I deploy the captured image?anything that i should check? I'm still new using KACE K2000

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1

One thing to look for is making sure your image deploys to a nice, clean drive. I always do the following on images:

  • Check the box for "Remove local files not in image"

Preinstallation tasks:

  • Create Single Partition
  • Format C: as NTFS
  • Install Vista/2008/7 MBR

Also - for Win7 I've found making sure you capture and deploy with one partion works best (i.e. no hidden system partition)

Good Luck!

Answered 06/28/2012 by: jegolf
Red Belt

  • The captured image contains three partition :) I'll try thanks
1

What OS are you deploying? Did you sysprep the image before capturing it? What errors exactly are you getting during the deployment? A little more information would be nice, it helps us help you. :) 

Answered 06/28/2012 by: Ben M
9th Degree Black Belt

  • Definitely post more details. Sometimes we have seen the errors before and worked through them ourselves. There are a lot of little things that can go wrong during deployment.
  • now I'm trying to deploy captured image Win7 Pro into different machine and yes I already did the sysprep before capturing the image :) I'll post the error when it appear again thanks
  • here are the error appear

    [warning] Unexpected size from remote for C:\ResSys.ini: expected:192, received:0
    [error] Failed to create item for D:\$RECYCLE.BIN: (21) The device is not ready
    [error] Error opening directory while building local file list for E:\: The system cannot find the specified
  • This is typically related to partitions not being setup correctly. Would be best to call support and get in a webex.
    If you captured 3 partitions, then you need to create 3 partitions as a preinstall, and you need to set them to the correct size.

    Corey
    Lead L3 Enterprise Solutions Engineer, K2000
    If my response was helpful, please rate it!
0

When you say three partitions sounds like you left the oem and recovery partitions on your master. 

If this is the case I would start over run with a Kace scripted install that cleans the HDD so your master you want to capture from only has one partition.

Answered 06/29/2012 by: SMal.tmcc
Red Belt

0

Sounds like you partitions are flipped at the time you capture. You can "Collect Inventory" before the capture and check this. This article http://www.kace.com/support/resources/kb/article/Deploy-a-Windows-7-Image-Containing-the-100-MB-System-Partition explains this a little more. This is supposed to be working now in 3.4.

Answered 06/29/2012 by: dugullett
Red Belt

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