/build/static/layout/Breadcrumb_cap_w.png

KACE GO App Working on Android Phones?

Hello IT Ninja Community -

We have been using the KACE GO App on mobile devices to check tickets, inventory, etc. We have also started using the KACE GO App for Asset Management by scanning barcodes off Dell computers and setting asset status. All good. However, recently, IT staff using Android phones have run into issues with KACE GO - sometimes, the app will not display the Save or Cancel icons, and other minor issues.

Have any other folks run into this?


0 Comments   [ + ] Show comments

Answers (2)

Posted by: KevinG 2 years ago
Red Belt
0

What version of SMA?

What version of KGo App?

What Make/model phone?

Version of Android OS?

Posted by: Jetcity 2 years ago
Senior Yellow Belt
0

Same, having issues scanning in items and assigning them on Samsung Galaxy S10 latest Android OS.

All IPhones work fine.

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ