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Software Question


Kace K1000 Trying to push agent update to pcs

05/15/2014 3016 views

I recently have downloaded the new 6.0 Agent and I have tried it on a couple machines that had already had Version 5.5 and it seems to uninstall the old version but it will not install the new version.  The problem with this is I dont know what pcs get the new agent until I notice that they are no longer checking in.  Has anyone else ran into this?

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  • That is strange. I upgraded and all my agents went fine. We were running the latest 5.5 agent as well.

    So far I haven't seen anything else like that on ITNINJA. Some have mentioned provisioning itself doesn't work since there is an issue trying to resolve DNS so it has to be done by IP but nothing like what you are seeing.
  • The weird thing that I have noticed so far is if I am patient and let the pc update when it checks in instead of forcing an inventory it seems to work a lot better. I will update you if this is still the case when I am through the updates.

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