KACE Reporting KPI's

Hello. Where can I find a TTR (Time To Resolve) by specified period? Or does a SQL one exist that I can duplicate and easily change without being a SQL expert :). Thanks.

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Answers (1)

Posted by: Hobbsy 2 months ago
Red Belt

You will need to be more of an SQL expert I’m afraid as KACE does not cater for any KPI’s like TTR.

I would be happy to help if you want to contact me via ITNinja

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