KACE Product Support Question
Loss of Mouse/Trackpad in newly created KBE - No drivers installed
Running into a situation where I've created a new KBE to image our new Dell Precision 7530 systems and when I get to the screen to choose whether to deploy an image or capture an image, I lose mouse functionality via the system's trackpad. This tells me that the driver is not being installed. However, I can tab through the menu and complete the image. Once, I'm in the OS, I notice alot of drivers missing within the Device Manager. I've downloaded and installed the Windows 10 ADK for Windows 10. I also downloaded the KBE Driver Pack PE10 and extracted to \\driver\kbe_windows_x64 directory. I used driver feed to download and install the drivers for 7530/Win_10. Recached the drivers in KACE and still unable to have drivers loaded into the system. Can someone give me some insight as to what I am missing here?
Thank you all!