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Make custom ticket view global

When I create a custom ticket view it works just fine, but I want to select some custom views and make them global so all of my admins can use them.
How can I accomplish this?

Thanks

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Answers (1)

Posted by: GillySpy 12 years ago
7th Degree Black Belt
0
You cannot create a global custom view. There are some planned enhancements in this area, but today you can login to kbox at kbox/adminui and then created the the view you like with a search. Then you can bookmark that as all the search parms are in the URL. This URL can be shared.

This thread may interest you:
http://itninja.com/question/silent-uninstall-oracle-8-cilent1227&mpage=1&key=bookmarklet&#71321

Comments:
  • I know this is rather dated, but do you have an updated link to this possibly?? - Wildwolfay 10 years ago
  • perhaps this: http://www.itninja.com/question/unassigned-in-all-queues-almost - GillySpy 10 years ago
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