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KACE Product Support Question


No bootloader when recovering kace image

11/11/2016 982 views
I am trying to setup a windows 10 image for use with the KACE 2000.
This is the procedure i followed:

1. Create an unattend XML file on my own computer.

2. move the XML file to the computer i want to take the image from.

3. run the following command : C:\Windows\System32\sysprep\sysprep.exe -oobe –generalize 

4. boot into kace (using an UEFI boot stick) and capture the image.
I choose the windows imaging format for this.

Now i went to setup the kace task as follows

[pre install tasks]
.PromptForComputerName_x64
Create UEFI Partitions
Format C: as NTFS

[Mid-Level Tasks]
.SetComputername_x64
Apply UEFI Partitions

[Post-installation Tasks]
none

I left the job running for a week ( i only come to work once a week ) and today, the PC i tried to run the task on seemed to be done (it was standing at the menu which lets me choose scripted install, imaging, recovery with no messages)

I proceeded to reboot the PC, but it didnt find any bootable options. 

to investegate i did the following:

try to mount C through an UBUNTU live-disk
result:
All files where there

Try to mount the UEFI partition
result:
Used size was 4 MB/200MB. no files where there


Try to investigate the UEFI partition through recovery in kace 2000
result:
Same as above.


Disk info:
Partiton table:
[partition 1]
type = fat 32, size=200 MB , used = 4 MB, flags = boot,esp

[partition 2]
type = unknown, size=128 MB , used = -- , flags = msftres

[partiton 3]
type = NTFS, size=204 GB MB , used = 30 GB , flags = msftdata


I followed the instruction here:
https://dell.app.box.com/s/21j2yh9mlzucrpyql7j9pcwv6n1ysxsh

discalimer: I am new to the kace system, and this is my first time trying to image through it.

Answer Summary:
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Answer Chosen by the Author

0
Thank you for clarifying!

After playing around, i found that the boot partition was not included in my image, thus the Apply UEFI Partitions task failed.
I was able to fix this by creating a task to run before Apply UEFI Partitions with the following command:

bcdboot c:\windows /s s: /f UEFI

Original solution found here: http://www.itninja.com/question/k2000-apply-uefi-partitions-fails-with-return-code-1
Answered 11/18/2016 by: jakob_I
White Belt

All Answers

0
drop the format task

Here is one of my uefi deployments. ( note I have captured the System partition and the OS partition and redeploy both)
Ignore the mid level tasks.  I store my wim files on window shares to speed up the deployment process,  the tasks you need are the same

Y1g4lH.jpeg


Answered 11/14/2016 by: SMal.tmcc
Red Belt

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