KACE Product Support Question
Operating System Patches install on lesser machine than expected
Since past few months, I have noticed that Operating System patches are installing on lesser machine than expected. Earlier I thought that it can be because the file which is updated by a particular patch might not be present on the workstations, thats why the patch is not required. I added Custom Inventory to query files updated by a particular patch & it was present on almost all workstations, ~2000+ workstations. However the patch is installed on only 700 workstations. I queried for MS12-020 & MS12-024 patches. MS12-024 is currently being deployed via KACE. It's been almost 2 weeks since the patch deployment was enabled but there some 100 workstations which have got the patch installed.
Could you please let me know what can be the possible reason of this? We have K1000 Appliance version 5.3.53053 & Kace Agent 5.3.53177 installed on Workstations.