Options to deploy KACE agent through Meraki Systems Manager?


I was wondering if anyone can help me with an issue that has been happening.  We are trying to push our KACE agent to all our deployed MacBooks in the organization. It works well enough with Windows with the arguments, however when we push it to Macs, it looks like it succeeded but it doesn't seem to reference the server or token. Therefore, a number of files are missing and on our KACE dashboard, the device does not appear. Has anyone else had this issue? and is there a fix for it? Any help is appreciated!

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Answers (1)

Posted by: TheITNooB 1 month ago
Orange Belt

Sounds like you are on version 11. Did you get the installer via this method? https://support.quest.com/kb/328407/what-s-new-in-version-11-0-obtaining-the-proper-installer-with-token-embedded 

Not sure if this would still be valid, but a quick scripted work around I used to do when a tech would install agents on the newer Mac OS without setting it to our host is:

cd "/Library/Application Support/Quest/KACE/bin"
sudo ./AMPTools resetconf host=YOUR_HOST_NAME
sudo ./runkbot 2 0

this would set the kace agent to your host and then do a forced check in

  • this will not work for 11.0 since resetconfs also needs the token, so add token= to the 2nd command. - Nico_K 1 month ago
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