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KACE Product Support Question


OVAL database not updating

08/16/2019 274 views

Hi,

I am trying to update the OVAL Catalog so that I can run scans with the latest checks enabled.

When I click on "Check for Update" in the 'Settings-> Appliance Updates' screen, I see the following error in K1000 Log file

2Q==


Do I need to whitelist any IP addresses on our firewall to enable the Oval Updates to succeed?

This old system is running KACE v6.4


Best Regards

Dave

2 Comments   [ + ] Show comments

Comments

  • Is your service contract current?
  • We have a license that is set to never expire, so I think that implies that we have a current service contract.

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