Patches are not downloading
I am confused about the patch management on my k1000... Under Catalog is shows downloaded: and todays date then under that shows "last download attempt" with a date of 12/20/2018. Signatures Status shows "failed" and patch file status shows "updated" I feel like the K1000 has not been downloading and updating client machines. What can I do to test this? I tried run now and nothing seems to happen. I also restarted everything and still won't work.
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Posted by:
SMal.tmcc
5 years ago
Did your license expire on 12/20/18, that would stop downloads. Go to system and check that.
If not check your settings
Comments:
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No license is fine and settings look ok. I also notices we aren't receiving the latest news, etc... on the home screen either. This was working until I did the last update. - cmeisinger@lakeerieelectric.com 5 years ago
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Prior to opening a ticket:
Check and make sure the kbox settings in the company firewall are correct.
https://support.quest.com/kb/111775/which-network-ports-and-urls-are-required-for-the-kace-k1000-appliance-to-function-
Check settings on the kbox under system - control panel - network settings and look at the proxy setting, also look at ACL details and check those. - SMal.tmcc 5 years ago-
Everything is correct looks like this has been an issue since I upgraded to the latest version - cmeisinger@lakeerieelectric.com 5 years ago
