Problems with Kace Scripted Shortcuts displaying
K1000 Systems Management Appliance
Serial Number: JD6QXQ1
License Expiration: Never
License usage/capacity: Managed Computers: 603/650, Monitored Servers: 0/5, Assets:
CPU: 2400 MHz
Hard Drive Usage: 28.64 GB / 217.68 GB
We are a windows environment running Windows 7 Professional x86 desktops and laptops, with some
64bit, and Windows Server 2008R2 standard w/ Active Directory GPO's for policy deployment and
We have a subset of laptops for a specific use case that we want the devices to be locked down
for configuration control purposes. A prior administrator set the GPO rules to enforce this
lock down. We have been struggling to now un-enforce some of the rigidity that was in place
(i.e. nothing on the desktop besides the deployed app, no control panel, no search, no run, no
i.e. , etc.)
We have tried to push some new shortcuts to the desktop via GPO without much luck, and thought
we would try KACE's scripting utility, which we have not really used before.
We created a shortcut deployment script with the Scripting tool.... followed the instructions
in the help file under "Add Desktop Shortcuts scripts". We created a smart label to limit the
device population it would deploy to (just one device to test). It seems to run successfully,
but we do not get any icons on the desktop.
When we navigate manually to:
We can see that the shortcuts are built there and they function if you browse to them that way,
but we cannot get them to display on the actual end-user's desktop view.
Any thoughts on what we might be missing to undo the shortcut invisibility?
Thanks in advance as always for your assistance.
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