KACE Product Support Question

PXE boot issues

01/06/2016 1355 views
I've been using a KBE image to boot and have had no issues until recently. When I select which k2000 environment I want to use (x64bit win7)  it goes through the motion as if it is booting but then just goes back to the pxe boot screen. Has any one else had this issue?
3 Comments   [ + ] Show comments


  • It may be a driver issue...have you tried to boot with something virtual like vmware?
    • yes the vm failed.
      • Ok..I'd suggest to build a new KBE and try with that one. You can follow this procedure:
        1-Make a backup on your PC of the \\yourK2000\drivers\kbe_windows_x86 and \\yourK2000\drivers\kbe_windows_x64
        2-Delete the content of the two directories \\yourK2000\drivers\kbe_windows_x86 and \\yourK2000\drivers\kbe_windows_x64
        3-Download the right Driver Pack from here https://support.software.dell.com/k2000-systems-deployment-appliance/kb/111717 and explode it in the \\yourK2000\drivers\ folder
        4-Rechache the drivers
        5-rebuild the 32 and 64 bit KBE using the media manager.
        6-Try to boot the newly built KBEs in a VMWARE environment.

        If this works then you can try on other Dell hardware. Then if you need to boot on non-Dell hardware and you have network or disk issues you can start to inject the drivers and rebuild the KBE.
        This article can give you some guidance: http://www.itninja.com/blog/view/a-syncretic-overview-on-management-works-in-k2000-3-5-3-6
        Kind regards,
        Marco - StockTrader
  • have you tried it on a machine that you knew worked prior to see if that one still boots?
    • No I get the same issue when using that same kbe, x86 has no issues though. I've made no changes to the kbe.
  • if you have multiple boot env's like I do check the k2' settings to see if someone has changed your default pxe kbe to a different one. Also I would create a boot stick from your default env and see if the stick works. If it does the network or a recent bios update could be a problem. If it does not I would upload a new one or try a different kbe64
    • I am creating the boot stick as I type, we will see if that works.
      • Will watch for your results

Be the first to answer this question

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login


This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ