ITNinja Question

Relius Government Forms 5500 2012 SP2 silent install

04/18/2012 3904 views

Hi Everybody!

I'm having several issues when trying to do a silent install package for this app. What I got as original media is a self-extracting EXE made in InstallShield. I'm using a clean VM with all Relius pre-requisites already installed, and this is what I've tried:

Run the self-extracting EXE with the /r to generate an .ISS, then run the same EXE with /s /f1<Path to the ISS>\Setup.ISS. When I do this, it takes a while as if it were installing (even the desktop shortcut gets created) but at the end, an "installation complete" billboard displays and the desktop shortcut gets removed. When searching for the app, it's as if it had been removed, and no traces of the installation remains. The log file is astonishingly short:

[InstallShield Silent]
File=Log File
Name=Relius® Government Forms 5500 2012 SP2
Company=Relius Government Forms


After that I tried to run the self-extracting with a /Extract_All switch, after which I got the Disk1 folder with a Setup.exe, two *.cab files and other assorted IS files. If I manually run this setup.exe it installs without any issue, however if I use the /s switch with the .ISS, the same behaviour as with the self-extracting EXE occurs.


I'm using Wise Package Studio 7.0, and before falling to the packaging dark side (snapshoting the darn EXE), I really want to know what is that I'm overlooking, since I'm preety sure I'm going to loose a lot of internal intelligence if I capture this IS installer.


Any help will be greately appreciated!


1 Comment   [ + ] Show comment


  • Hi I am having the same problem too, Please can you guide me with the uninstall string.

Community Chosen Answer


It seems the vendor configured its own "unnatend" switch. In the end I managed to get a semi-silent install by using -k [Product key separated by slashes] /hide_progress


It's not entirely silent, but it did the work for me without having to repackage

Answered 04/18/2012 by: apopompi
Orange Belt

  • I am unable to perform silent installation and uninstallation for the package, can you provide me the command for both of them
  • It's what I wrote on the post above: -k [Product key separated by slashes] /hide_progress
  • keep in mind it's semi-silent though
  • Ok..and what will be the uninstallation string.,,

All Answers


Hi  I am having the same problem too, Please can you guide me with the uninstall string

Answered 02/10/2014 by: shamu99
Fifth Degree Brown Belt

  • I did it by using the Uninstall regkey (HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\......\UninstallString) and then cleaning through vbs the leftovers.

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