Removal of assigned labels
Hello community,
In our Kace 1000 [6.4.120756] environment I noticed that even with admin rights, I cannot remove labels of a selected device. I was hoping that an update to 6.4.120822 would solve the issue but it remains the same. I know that it was possible before but I cannot say in which version.
In a test I was able to assign a label and then remove that newly assigned label again but for already existing labels the page simply reloads showing the "removed" labels as if nothing happened.
I also tried it via the menu option "Remove Labels" with the same result.
Any ideas?
Thank you.
In our Kace 1000 [6.4.120756] environment I noticed that even with admin rights, I cannot remove labels of a selected device. I was hoping that an update to 6.4.120822 would solve the issue but it remains the same. I know that it was possible before but I cannot say in which version.
In a test I was able to assign a label and then remove that newly assigned label again but for already existing labels the page simply reloads showing the "removed" labels as if nothing happened.
I also tried it via the menu option "Remove Labels" with the same result.
Any ideas?
Thank you.
3 Comments
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Is it possible the labels you are trying to remove are smart labels? - chucksteel 7 years ago
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Do the Labels still have devices assigned to them? - JZycho 7 years ago
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You are right chucksteel. These are Smart Labels. I guess I cannot remove a device from a smart label as long as the filter rule applies to the device. Makes sense :-) - thoschro 7 years ago
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