removing shortcuts in start menu during uninstallation - installshield
I have some issue creating a suite of packages which are shortcuts to some network recources. The point is that there are 4 packages (4 shortcuts) which should co-exist, every shortcut should be placed in the same folder in start menu, but each under different name, e.g.: \folder_name\shortcut1, shortcut2, shortcut3, shortcut4.
When I install only one package everything is working fine. Package is installed, shortcut is placed in menu start in all programs in correct folder; during uninstallation process everything is removed including folder and shortcut in start menu. Problem occurs when I install more packages at once (finally they should co-exist). During installation process everything is going correct, i.e. shortcuts are pleaced in the same folder in start menu, each shortcut under unique name. When I try to uninstall some package then uninstallation process is done without any errors, add/removes programm entries are deleted but shortcut left in start menu.
Could somebody help me how can I solve this problem? I'm creating those packages using Installshield and they are MSI packages.
Many thanks in advance
Check if component GUID is same for all packages
Community Chosen Answer
I think you have used one package as a template and changed the same package to create others. Check your component GUID if it is same for all the packages. Change the Component GUID in your package.