Script to initiate a Bomgar Session not working
Hi,
Has anyone taking advantage of the free Bomgar Licenses got the InitiateBomgarSession.vbs script to work?
I've followed the instructions in Sections 1 of the Bomgar Dell KACE Hosted Integration Guide and double checked my launch URL but all that happens when I Run Now the script it a Windows Explorer opens up on the client machine.
I've directly executed the command that the KACE is issuing to the client on the Windows command line and the same thing happens.
eg c:\windows\system32\wscript.exe <pathhere>\InitiateBomgarSession.vbs <mybomgarurlhere>
The Bomgar software can be launched manually on the client with not probs.
I can also paste the url into a web browser and it works to. (presents an EXE to download and run)
Clues?
Thanks Ninjas.
Answers (5)
If you need more info about deploying Bomgar check out this Blog I wrote!
http://www.itninja.com/blog/view/bomgar-integration-101
Also Check out this video to explain the functionality of Bomgar!
http://www.itninja.com/blog/view/kace-how-to-video-series-dell-kace-and-bomgar-integration-video
If you need more info about deploying Bomgar check out this Blog I wrote!
http://www.itninja.com/blog/view/bomgar-integration-101
Also Check out this video to explain the functionality of Bomgar!
http://www.itninja.com/blog/view/kace-how-to-video-series-dell-kace-and-bomgar-integration-video
Hi theatrebyte,
I work for Bomgar and I checked with one of our support engineers on this after seeing your post. He said he has seen this before and that it can be resolved, but it would be easiest to get some details from you to help you out. If you want to send me your contact details at LRichardson@bomgar.com, I can make sure he reaches out to you to help you get this fixed!
