SDA Post Install Tasks Failing


Some post-installation tasks are showing as failed and interrupting the script, even though the application has actually installed.

The two that are giving me trouble are zscaler which opens once it's installed and also MS Office even though it's a silent install.

What can I do to stop them from returning as failed?

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Answers (1)

Posted by: Nico_K 1 month ago
Red Belt

they define as "failed" if an error code is thrown.
Check which error code is thrown (it comes from the software install not from the KACE) and check what this means from the vendor.
Probably they also have a solution for that.

As a workaround:
Set in the SI the step "Task Error Handling" to "Continue on errors" to go forward when the error occurs.

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