Software deployment through K1000
I am pushing Acrobat Reader through Kace to about 10 clients. It installs fine, but it re-pushes it at the next client check in. So basically it is installing it 2-3 times until i turn it off in KACE. I thought, if program is already installed, KACe won't push it again. What am i doing wrong here? Please help. Thanks
All machines are Win7x64 based.
Answers (2)
If this is a managed install, your software inventory item needs a custom inventory rule to determine if the software is installed. Best practice would be to install it on a test machine that has the KACE agent and force a check in. This should create a software inventory item and you would upload your installer to it.
Here's an example: http://www.itninja.com/blog/view/k1000-adobe-reader-xi-deployment-and-customization
If it is a script, you need to add a verify step to determine if the software is installed.
My guess is that after installing, it updates to a new version. The managed install is for a different version and since it does not have that version it installs again. I created a Smart label for machines that did not have Reader at all, and it pushes to those machines. Once it has Reader installed, it drops from the Smart Label.