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Software will not install as System account. What do you do?

I am trying(and trying, and trying some more) to install a piece of software that will not install as system.

I have confirmed by running psexec64.exe -i -s setup.exe it produces an error saying it cant overwrite the file that already exists in C:\windows\temp

The software will install all day if you run as administrator under user context.

It's an Installaware package. I have tried /s, ALLUSERS=TRUE, OVERRIDECACHE

SCCM is our deployment tool (miss my K1000 from a previous life).

Ideas?


2 Comments   [ + ] Show comments
  • I too am a former KACE user in the SCCM world now. Fortunately for me, the vendor changed the issue I had in KACE where we supplied the credentials. My question to you then is, can this be installed by a standard account? SCCM allows you to run as logged in user at least. - worzie 3 weeks ago
  • It required elevated privileges, couldn't run it as the logged in user. - AikidoKid 3 weeks ago

Answers (2)

Posted by: AikidoKid 3 weeks ago
White Belt
0

Good idea on the auditing.

I made the decision to move past this one install...not enough users for this and the reality of work backing up. 

As much as I would like to automate everything, I can't control poorly packaged software. 

Thank you for the feedback I will keep it in the toolbox. 



Posted by: Kiyolaka 2 months ago
Second Degree Green Belt
0

I would audit the install with process monitor and see if it's doing things that aren't friendly with the system account such trying to write in a user profile specific environment path (`would get redirected to c:\windows\system22\config\systempeofile). Or if it's trying to write to a hkey_current_user path under system.



Does this application show under add/remove programs if you install it as one administrator and the. Log off and log into another account? (Is it's uninstall entry getting added to Hkey local machine or HKCU)

 
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