Systems Management

Now playing Devil’s advocate here, Nico suggests using uservoice to raise the idea to turn off new functionality.

I did a search in uservoice to find the article that may have lead to the functionality being added to the SMA.

All I could find was this article, clearly not actioned by dev? Can anyone find the actual article on uservoice??

https://kace.uservoice.com/forums/82699-sma-k1000/suggestions/42215632-kb-suggestions-while-creating-ticket

I created a User Voice Suggestion. I hope you don't mind that I used your screenshot example above. Please go vote.

https://kace.uservoice.com/forums/82699-sma-k1000/suggestions/45275455-knowledge-base-suggestions-show-or-hide-during-tic

Hello, sorry to post on an old thread but I didn't want to recreate the question. Is there a fix/bypass/toggle of some kind for this issue for v13 or planned in v14?

This cannot disabled as of today (12.0) and tries to offer the best KB articles.
See here: https://support.quest.com/kb/335003/
I suggest to go to kace.uservoice.com and suggest a change here.