Software Deployment Question

Vanguard Systems Ims 21 7.3.0 Client

10/15/2020 285 views

Anyone have any experience packaging this for deployment? We're using SCCM (current branch) and are a Windows 10 shop.

The client's software is a setup.exe. I was able to extract files from it, which includes an MSI and another setup.exe. The MSI claims it's running the install, and the log file says the install was successful, but nothing really installs. Trying to run the internal setup.exe results in an error message saying there's not enough space to run the install (there is).

Also tried running the original setup.exe with /v and some parameters, but the install still displays dialogs expecting user input.

Not sure what else I can try other than attempting to repackage it.

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Answer Chosen by the Author



You can try the below steps

1. Try to check the main Setup.exe log file, in that you can find the command line to install the internal .exe or .msi file.

2. You can check the internal .exe or .msi files size also create an installation log file to check in detail.

3. Internal .exe may be calling the .msi file so that you can use the property like issetupdriven=1 so that .msi may run completely.

4.  If its an InstallShield exe then you can create the response file of main setup.exe file so that you can install it silently.

 Commond Line to create .iss file i.e. C:\LanSafe Installer\Setup.exe" -r -f1C:\LanSafeSilentFile.iss

Answered 10/15/2020 by: dannyarya
Purple Belt

  • Thanks, dannyarya. All good suggestions. Unfortunately none of them worked.
  • Got the response file option working. The command line for the install is:
    setup.exe /s /f1"[directory_path]\response_file.iss"

All Answers


Reach out to Vendor .. 

Also if you have specified software name , would have been easy to address. 

Answered 10/16/2020 by: rock_star
4th Degree Black Belt

  • Good suggestion, rock_star, and I've already attempted to contact the vendor. Name of the software and version is in title of my post, but can add here again: Vanguard Systems Ims21 7.3.0 Client.
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