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KACE Product Support Question


Could something be blocking the kpatch process?

03/06/2014 1181 views

When I run a detect patches many computers will fail error and stop checking in.  The Amp Agent will still show green, but to get them to check in I have to restart the amp agent on the effected computer. 

  • I have whitelisted in our AV(Endpoint Protection) C:\Program Files (x86)\Dell\Kace and C:\ProgramData\Dell\Kace  
  • Do I need to allow anything for windows firewall?
  • How can I tell what is causing it to error out?

 

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