/build/static/layout/Breadcrumb_cap_w.png

When Ticket is assigned to Owner (Technician) send an email to Owner (Technician)

When Ticket is assigned to Owner (Technician) send an email to Owner (Technician) notifying them.


I have looked around in multiple locations but am unable to get this working as i would like


i have checked in  SD > Configuration > Email Events > Custom Emails

SD > Configuration > Email Events > Custom Ticket Rules



0 Comments   [ + ] Show comments

Answers (0)

Be the first to answer this question

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

View more:

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ