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Why does a workstation not show up in Inventory?

This is our one workstation that is a Windows 8.1 Operating System.  Does K1000 work with Windows 8.1?


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Answers (1)

Posted by: Nico_K 10 years ago
Red Belt
4

K1000 5.5.90545 is recognizing Windows 8.1.
Do you have enough licenses?

Are the needed ports (esp. 55230) open?
is the agent started?
Does it have the correct servername in the C:\ProgramData\Dell\KACE\amp.conf?

Follow this article:
http://www.kace.com/de/support/resources/kb/article/troubleshooting-agents-that-are-not-checking-in-inventory


Comments:
  • Specifically from that article, check to make sure the host in amp.conf matches your K1000's host name. - jknox 10 years ago

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