KACE Product Support Question

Why will my new workstation not boot to the Kbox with a flash drive?

10/21/2013 4053 views

I have a flash drive set up to boot to our K2000 to deploy images.  I just hooked up a new workstation that I was trying to put an image on. It gives me an error saying that it was unable to mount shares to the kbox.  Our environment has Dell Optiplex 990, Optiplex 9010, and Optiplex 9010 AIO.  The new workstation is a Dell Optiplex 9020 AIO.  I am able to boot any other machine just fine, except this new one.  What would be causing this error?

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  • This related question might help. I couldn't get my Optiplex 9020's to boot either, and this solved it for me.

All Answers


The unable to mount share error message usually points to a missing NIC driver from your KBE.  Have you downloaded the 9020 AIO drivers and rebuilt your KBE?

Answered 10/22/2013 by: dpyett
Third Degree Blue Belt

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