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Windows 8 Tablet Imaging in 3.5 SP1

Has anyone used the new K2 3.5 SP1 to image a Win8 tablet?  I've seen the way you can create your own USB solution with WinPE 4.0 and UEFI but this is supposed to be supported now natively.  I can't get the tablet to PXE boot though, it downloads the boot file but doesn't do anything with it and goes straight to the hard drive.


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Answers (1)

Posted by: andrew_lubchansky 10 years ago
2nd Degree Black Belt
2

What kind of Tablet is this?  Also have you built a WinPE4 KBE using the Driver Pack?

http://www.kace.com/support/resources/kb/article/kbe-driver-pack-boot-environments

 


Comments:
  • This is a Latitude 10. I can make a USB drive from the KBE that works fine, it's specifically the PXE that is failing (though it does do something since it recognizes k2000.0). - nheyne 10 years ago
    • did you disable secure boot? - SMal.tmcc 10 years ago
      • Yes I tried it both ways. - nheyne 10 years ago
  • Are you using pe4 and the correct bit for that tablet. I found only 32bit worked with the one seed tablet they gave me. - SMal.tmcc 10 years ago
    • Yep it's a x86 tablet, my KBE is 32-bit, but in my experience the KBE would still load in PXE regardless of arch, but would error out after it's loaded. I can't even get it to load in PXE. - nheyne 10 years ago
      • The pe 3.0 will do just this, that is why I was asking if you have uploaded a pe4 boot env to your kbox? - SMal.tmcc 10 years ago
  • Yes it's WinPE 4.0 uploaded from the ADK using Media Manager. I am in the process of recaching and rebuilding using the driver pack right now... - nheyne 10 years ago
    • Sounds like you are on the right track. - SMal.tmcc 10 years ago
      • Having issues getting the ADK to download, but shouldn't I be seeing the KACE Menu before drivers are even an issue? - nheyne 10 years ago
  • No the PXE code in bios brings down an iso and mounts it. As soon as you see the screen turn black prior to the windows logo, the drivers matter. If you have usb 3.0 ports and are using a dongle the drivers are needed in the pe env also. Are you getting the dots? - SMal.tmcc 10 years ago
    • No but it looks like the issue is related to our DHCP setup. Not my exact issue but seems relevant: http://support.microsoft.com/kb/260204 - nheyne 10 years ago
      • how are you connecting this to the network? - SMal.tmcc 10 years ago
      • check your bios version on the tablet - SMal.tmcc 10 years ago
  • BIOS is latest, A03, and I have the dock. - nheyne 10 years ago
  • found some interesting info here

    http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&cad=rja&ved=0CD4QFjAB&url=http%3A%2F%2Fen.community.dell.com%2Ftechcenter%2Fextras%2Fm%2Fwhite_papers%2F20305418%2Fdownload.aspx&ei=eYnEUZmPE8j6igLb9YHQDg&usg=AFQjCNHGV-XwqUIh14zKLrYeFVVfVZ6EQA&sig2=u6ZRZppWXNce1DB8BFjT3g&bvm=bv.48293060,d.cGE

    Imaging a Latitude 10 in your Enterprise Environment - look at page 10 - SMal.tmcc 10 years ago
    • I saw that but all it says for PXE is that you can't use Legacy PXE. I can't find an article that specifies UEFI with PXE. - nheyne 10 years ago
      • I thought the kbox does not support uefi booting directly, you have to do it with a uefi boot stick.
        did see this also,
        http://en.community.dell.com/support-forums/mobile-devices/f/4586/p/19486443/20341797.aspx - SMal.tmcc 10 years ago
  • Then why does the 3.5 SP1 update say it brings support for Windows 8 tablets? I can make my own WinPE 4.0 boot stick, I don't need KACE for that. This is very disappointing, and there is zero documentation for it apparently. - nheyne 10 years ago
    • PXE booting with UEFI is completely contingent upon whether the device's BIOS supports it or not. For instance, the Surface can be PXE booted to a K2000 since Microsoft integrated the functionality into a BIOS upgrade: http://blogs.technet.com/b/deploymentguys/archive/2013/05/16/pxe-deployment-with-surface-pro.aspx
      The Latitude 10 is PXE capable if you have upgraded to A03 (which it looks as if you have) and you have either the Dell Productivity Dock or a USB to Ethernet dongle, Dell model TXXF8. Furthermore, PXE must be enabled from the BIOS and a keyboard must initiate the PXE process. Finally, you must build a WinPE4 based KBE as UEFI does not support legacy (winpe3) PXE boot. - mpace 10 years ago
      • So according to all of those requirements which I have fulfilled, it should work. But I don't even see the KACE menu yet, and I'm not sure if it's a K2000 issue or DHCP. - nheyne 10 years ago
 
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