/build/static/layout/Breadcrumb_cap_w.png

Windows internet explorer 7 shows as installed software after install of IE8

After pushing out the managed install of ie8 on my xp machines that have ie7 on them, software inventory reports that both ie7 and ie8 are  installed.  I would think that the reason ie7 stills shows is because files from ie7 are on the machine in the event that you wanted to uninstall ie8 for any reason.   But that's my educated guess.  I'm suprised though that ie7 shows at all.  I know I can run a script to uninstall 7 before running the managed install of 8, then it doesn show.  Is there any way to remove ie7 after ie8 is installed, or to just not have it show?  I find it may mislead some to think ie7 is still out on our machines because both show.

 


0 Comments   [ + ] Show comments

Answers (2)

Answer Summary:
Create a custom inventory rule for IE 7 and IE 8.
Posted by: philologist 11 years ago
Red Belt
2

For your workaround, I would create a custom inventory rule for IE 7 and IE 8.  You can use the following:

IE 7:

RegistryValueGreaterThan(HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer, Version, 7) AND RegistryValueLessThan(HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer, Version, 8)

IE 8:

RegistryValueGreaterThan(HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer, Version, 8) AND RegistryValueLessThan(HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer, Version, 9)
Posted by: adilrathore 11 years ago
4th Degree Black Belt
0

I have encountered this issue in the past. Yes the files from IE7 still exist after IE8 installation and that is the reason why IE7 will show.

 

You can run a test by un-installing IE7 and then installing IE8 if that runs fine in your environment.

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

View more:

Post

Related Posts

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ