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KACE Product Support Question


XP Image - Booting stuck in a loop

12/27/2012 2713 views

I made a basic XP image - put all of the software I need on the machine, captured it as a WIM, and have a few post-install tasks (nothing major - a couple MSI's, etc). However, once I deploy the WIM to another machine, it's stuck in a loop during boot. I see the WindowsXP boot logo for about 2 seconds, then it restarts back to the Dell Logo screen.

Any idea as to what is going on here? We have about 100 machines that need this image, and I'm in a time constraint here. These machines are being replaced by Windows 7 new boxes in a few months, but we need to reimage these for now. They are all Optiplex 760's and should be identical. The machine is NOT sysprepped - not sure if that makes a difference. I ran into the same issue upon sysprepping, so I thought maybe it was an issue with that - but now I've captured it unsysprepped, and I still have the same issue.

 Pre-Install Tasks:

https://dl.dropbox.com/u/119117/xpimage.jpg

Answer Summary:
go into your bios and under hard drive mode compare your master to the targets if the master was in ata mode and you are casting to achi mode drives the drivers will be incorrect and cause it to loop
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Community Chosen Answer

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go into your bios and under hard drive mode compare your master to the targets if the master was in ata mode and you are casting to achi mode drives the drivers will be incorrect and cause it to loop

Answered 12/27/2012 by: SMal.tmcc
Red Belt

  • Thank you so much SMal.tmcc! You're always there with the answers! I should have thought about this before, but was under the assumption that they were all identical. I guess one of the techs there changed a bunch of settings without understanding what he was doing. It's a mixed bag of BIOS settings in that lab - all the same model - for whatever reason.

    That solved it. I set it to LEGACY mode, which was what the master image machine was, and now it works fine.

All Answers

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This post might help some.

 

http://www.msfn.org/board/topic/138336-contiunas-reboot-after-applying-wim-xp-image/

Answered 12/27/2012 by: Timi
7th Degree Black Belt

  • Thanks - trying to delete that one IntelPPM file from the WIM using GIMAGEX and re-deploy. I will let you know if that works!
  • Unfortunately, that didn't solve the issue.
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