/build/static/layout/Breadcrumb_cap_w.png

Adobe Reader 7 doesnt uninstall previous versions if published by GPO

Hello,

A strange behaviour I can't explain:

If I run 'Adobe Reader 7.0.msi' package from explorer by double-clicking, it uninstalls Acrobat Reader 6.0 from my vomputer.

But when I publish the same .msi package via Group Policy and run installation from 'Add/Remove Programs' in Control Panel, previous version (Acrobat Reader 6.0) will not be uninstalled.

I am not very experienced in .msi packaging, maybe someone could explain this behaviour (and how can I force the uninstall of old Reader). I have tried several modifications in the .msi, but with no success.

Thanks in advance,
Ain

0 Comments   [ + ] Show comments

Answers (4)

Posted by: Priapus 19 years ago
Orange Belt
0
Hej,

You can check the registry settings for the previous installed Adobe version at:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Check find adobe version and check Uninstallstring value.

You could copy this value (starts with msiexec /x ). Save as a uninstall.bat, run it before the installation. You can do it by adding custom actions.
Posted by: ClaesG 19 years ago
Yellow Belt
0
Hi
You can go to the upgrade table and add your old msi so you can uninstall
Posted by: hpizzel 19 years ago
Senior Yellow Belt
0
Does it install Reader 7.0 when you push it via GPO? From my experience, it is better to push a cmdline to uninstall Reader 6.0 before pushing the 7.0 msi because the original msi prompts for a reboot after 6.0 is removed.
Posted by: WiseUser 19 years ago
Fourth Degree Brown Belt
0
I guess this is a bit late now, but where were the shortcuts installed for versions 6 and 7 (the users' profile or the AllUsers profile)?
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ