Adobe Reader DC 15.10.20056 managed install keeps failing on most users.
03/21/2016 3366 views
I set up a managed install for the above version of adobe reader and it worked on a few of our machines but it fails on most of them over and over. I extracted the msi out of the exe, used the customization wizard to generate a transform file, linked the .msp patch file to the msi and I even referenced the exact folder that K1000 dropped all these files in my test scripts but it is failing to copy to this directory and install on most of our other computers. Here's my cmd line install:
msiexec /i AcroRead.msi /update C:\ProgramData\Dell\KACE\downloads\xxxxxx\AcroRdrDCUpd1501020056.msp TRANSFORMS=adobeDCtransform.mst /qn
(*where xxxxxx is the number of the folder on my computer and 2 other test machines)
Is there a better way to do this? What would cause the managed install to fail to copy to this same directory on every machine in our environment and fail over and over again? Any help would be appreciated, thanks.
Answer Chosen by the Author
Please log in to answer
Is "Delete downloaded files" checked in your Managed Install? Also, verify the correct software inventory item number is being associated with your MI.
Answered 03/21/2016 by: rockhead44