KACE Product Support Question

Can't install piece of software through Kace

11/20/2013 2648 views

I have a outlook plugin that I am trying to push to machines through Kbox and it will only install on machines where the users are an administrator of the machine.  For non admins it is installing for the System Profile.  How do I get the software to install for a non admin?

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Is the software a MSI based installer? It should have a built in mechanism to populate to HKCU/Profile. You kinda need to digg around in software package to check this out.

Or you can just install it on a clean machine and log on with another test profile to see if it populates?

If it populates, and its a MSI installer, it could be installing it for a per user bases, you need pers machine. So you could try set the ALLUSERS=1, this could fix it.


If the per machine thing dosent fix it, then this might help  - you will need to do a transform to the MSI package. This will populate the HKCU with the correct settings on launch of any Office product.


Of course of your installer is not a MSI, then none of the above will work. So more information would be helpful... 

Answered 11/20/2013 by: rileyz
Red Belt


How does it install? Does it install to the machine or to a user instance?  If the latter, rileyz's method should work.

If it installs to the machine, you can switch to a online kscript and use the run as feature to provide admin rights.


Answered 11/20/2013 by: jknox
Red Belt

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