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import csv into Kace to create tickets

I have a list of priorities from a spreadsheet that I need to create Kace tickets from.  Thoughts on importing?


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Answers (2)

Posted by: JasonEgg 1 month ago
Red Belt
1

If you have enabled creating tickets by email you can use mail merge with the sheet to create multiple tickets

Posted by: doctorroe 1 month ago
Senior White Belt
0

I was thinking more of a SQL insert or CSV import.  Both require me to know the field names.


Comments:
  • I've never had success creating tickets with INSERT statements, though that doesn't mean it's not possible. You can also create tickets via the API but I find it MUCH much easier to use the mail merge method. - JasonEgg 1 month ago
 
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