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Systems Management Question


K1000 Device Ship Date Custom Report

12/17/2019 299 views

I currently have a report that list our inventory and also the ship date based on the Dell Warranty info.

This report was written a while ago before Lenovo, et al, warranty info was supported in KACE.


SELECT DISTINCT M.NAME AS NAME, M.CHASSIS_TYPE AS MAKE,
M.CS_MODEL AS MODEL, M.BIOS_SERIAL_NUMBER AS SERVICE_TAG,
SUBSTRING(L.NAME, 1, length(L.NAME) - 10) AS LOCATION,
DATE_FORMAT(DA.SHIP_DATE, '%Y-%m-%d') as SHIP_DATE
FROM MACHINE M
LEFT JOIN DELL_ASSET DA ON (DA.SERVICE_TAG = M.BIOS_SERIAL_NUMBER)
JOIN MACHINE_LABEL_JT ML ON (M.ID = ML.MACHINE_ID)
JOIN LABEL L ON (ML.LABEL_ID = L.ID)
WHERE (L.NAME rlike 'computers')
ORDER BY SHIP_DATE


I was wondering if anyone could help me modify this report so it not only gathers ship dates for Dell products, but also Lenovo and the other manufacturers KACE now supports with warranty info.


Thanks.


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You will need to determine which tables the shipping information is stored for each manufacturer. We don't have our appliance setup for any of the other manufacturers, so I can't really test that part, but here is a report that uses a custom inventory field which contains Apple purchasing information as an example.

https://github.com/csteelatgburg/K1000-Database-Queries/blob/master/computers%20with%20purchase%20date.sql

The key to this report is using the case statement to get the correct information based on manufacturer:

CASE
    WHEN MACHINE.CS_MANUFACTURER like 'Apple%' THEN MACHINE_CUSTOM_INVENTORY.DATE_FIELD_VALUE
    WHEN MACHINE.CS_MANUFACTURER like 'Dell%' THEN DA.SHIP_DATE
END AS PURCHASE_DATE

You also need to add the correct joins to the tables:

LEFT JOIN DELL_ASSET DA on MACHINE.BIOS_SERIAL_NUMBER = DA.SERVICE_TAG -- Dell data
LEFT JOIN MACHINE_CUSTOM_INVENTORY on MACHINE.ID = MACHINE_CUSTOM_INVENTORY.ID and SOFTWARE_ID = 25152 -- Apple data
I don't see where the HP data for ship date is stored, if it is there, but the Lenovo data is in LENOVO_ASSET. Adding that to the query looks like this:
SELECT DISTINCT(MACHINE.NAME), MACHINE.OS_NAME, MACHINE.CS_MODEL, MACHINE.CS_MANUFACTURER,
CASE
    WHEN MACHINE.CS_MANUFACTURER like 'Apple%' THEN MACHINE_CUSTOM_INVENTORY.DATE_FIELD_VALUE
    WHEN MACHINE.CS_MANUFACTURER like 'Dell%' THEN DA.SHIP_DATE
    WHEN MACHINE.CS_MANUFACTURER like 'Lenovo%' THEN LENOVO_ASSET.SHIPPED
END AS PURCHASE_DATE,
MACHINE.BIOS_SERIAL_NUMBER
FROM MACHINE
LEFT JOIN DELL_ASSET DA on MACHINE.BIOS_SERIAL_NUMBER = DA.SERVICE_TAG
LEFT JOIN MACHINE_CUSTOM_INVENTORY on MACHINE.ID = MACHINE_CUSTOM_INVENTORY.ID and SOFTWARE_ID = 25152
LEFT JOIN LENOVO_ASSET ON MACHINE.BIOS_SERIAL_NUMBER = LENOVO_ASSET.SERIAL
WHERE (MACHINE.CS_MANUFACTURER like 'Apple%' or 
MACHINE.CS_MANUFACTURER like 'Dell%' or 
    MACHINE.CS_MANUFACTURER like 'Lenovo%')
AND MACHINE.NAME not like '%BC'
ORDER BY PURCHASE_DATE, MACHINE.NAME
Hope that helps.




Answered 12/18/2019 by: chucksteel
Red Belt

  • chucksteel, thanks that helped.
    I was able to take your example and modify my existing report to contain the info I wanted.
 
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