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KACE Product Support Question


K1000 v7.1 - E-mails no longer working

07/25/2017 935 views
Hi all,

I just recently upgraded our KACE box to version 7.1 and now e-mails for the helpdesk queues are no longer working. Has anyone experienced this issue and figured out the solution to this problem? I haven't made any environment changes to KACE or the network besides updating KACE to version 7.1. This is the exact error message we are getting.

LOG: MAIN
  Warning: purging the environment.
 Suggested action: use keep_environment.
LOG: MAIN
  <= U=www P=local S=473
delivering 1da7T9-0008Wt-Ag
LOG: retry_defer MAIN
  == R=default_route T=remote_smtp defer (-53): retry time not reached for any host
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Upgrade to 7.2 we had the same issue
Answered 07/26/2017 by: Hobbsy
Red Belt

  • Thank you sir. I will give it a go.

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