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Kace Agent Deployment disaster

Have a bit of a major issue at the moment whereby after installing the kace agent on around 60 machines at remote sites we now have a problem where a message pops up continually saying windows cannot find watchdog.exe after you login until the system runs our of resource and stops as there are hundreds of them

The desktops provisioned successfully and appear in inventory

The only way to fix at the moment is to quickly unistall the package before it becomes unresponsive.

It only seems to be affecting Spanish install Windows XP, not the english ones at the same site.

Thanks in advance for any pointers or advice.

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Answers (2)

Posted by: KevinG 13 years ago
Red Belt
0
You need to uninstall the client and install version 5.1.33668
Watchdog has now been removed in the newer version
Posted by: dazcarey 13 years ago
Senior Yellow Belt
0
Kevin,

Thanks for that. As it stands we've managed to uninstall it from all but about 8 machines. All in all a bit of a PR disaster for our dept. Especially when we had a guy in from Dell to do the initial setup for us.
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