Kace SDA Takes forever to Image Optiplex 7000
I use the Kace SDA to deploy system images in my environment. We recently started getting some Optiplex 7000s, and they take probably 10 times longer to install drivers from the feed. What was taking about 20 minutes to image is literally taking 2 hours. Is anyone else running into this issue? Are there work arounds? The drivers are current, and the machines themselves are absolute power houses. I'm really lost as to why it's taking forever to image these. It takes that long for ONE machine. Imaging multiple is even worse.
Advice or knowledge?
Make sure you don't Have debug enabled within the Image Detail page setting.
Using the Samba Browser built-in in 8.2 or newer, check the folder named \\SDA-ip\petemp
There must be a log there, it will have the computer's MAC address (the one it PXE'ed from), Check that log for any warnings or errors.
Make sure those are WIM Images and not K-Images.
If other models are working fine using the same golden image, this might be a drivers issue, build a new KBE with the latest DELL WinPE10 drivers.
I have been working with Quest on this issue for almost a week and I think we have found a fix! You will need to create a new Boot Environment with the latest Dell A26 drivers (not available through KACE Driver Feed at the moment, unfortunately). I also updated my SDA environment to 9.0.144, but I don't know if that's completely necessary. First, download and install the the latest ADK and PE addons (these are direct download links):
Download the A26 driver pack from Dell, and extract when finished:
Download and install the version of Media Manager for your SDA if you haven't already - this can be found in your SDA environment in Library > Overview > Download Media Manager (under Source Media). Launch when finished.
In SDA Media Manager, under General Settings, fill in the SDA Settings with your network information and make sure Connection Status says "Connection Successful" when you click "Test SDA Connection." Under Other Settings, point "WAIK or WADK Path" to wherever you installed the ADK and PE addon at (default is C:\Program Files (x86)\Windows Kits\10\).
Click Create KBE in the top left-hand corner of SDA Media Manager. Leave everything default except the Name of the KBE, under Advanced Options check UEFI ISO , under the Driver Options tab uncheck "Inject drivers from SDA," check "Inject drivers from a local directory" and point it to wherever you extracted the Dell A26 driver pack to - I am only installing 64-bit images so my path is "C:\users\[USER]\Downloads\WinPE10.0-Drivers-A26-X0D0G\winpe\x64\" It may work for both architectures if you just select the "winpe" folder, but I haven't tested that. When finished with setup, click Upload KBE.
If you would prefer to inject drivers from your SDA instead of injecting them from a local path, you will need to replace the "kbe_windows_x64" and "kbe_windows_x86" folders under \\K2K\peinst\drivers\ with the A26 versions you downloaded previously. If you go this route, you'll want to leave the default option checked under the Driver Options tab in SDA Media Manager.
Use that new Boot Environment the next time you image a 7000 and it should be exceptionally faster. I also imaged an Optiplex 7070 and Latitude 5520 with that boot environment, and both completed successfully.