Best Practices Question
KACE ticketing process for New Hires/Terms
09/09/2020 139 views
Currently when we have a new hire or a term, we have users fill out a form on our SharePoint which will then send an email to the Help Desk. Is there a way for this to automatically kick off a ticket process for either new hires or terms? Our goal is to automate this and cut down on the emails that get sent out for these specific requests.