KACE Product Support Question
New field in queue form
11/07/2017 1084 views
I'm Kace's new user
I want to create a new field in a service queue.
in which, the user who opens the ticket, can select the user that wants to benefit from the ticket.
The beneficiary user, is already registered in Kace
It is designed so that VIP users, do not open the ticket, your assistant has to do it, but, I must state for who the ticket really is.
thanks for your help