KACE Product Support Question

K1000: Populate Software Catalog?

11/26/2013 7187 views

So we have just updated our K1000 to 5.5 and would like to take advantage of metering. Only issue is that we cannot figue out how to populate the software catalog. The Discovered tab has nothing listed, the Not Discovered tab populated, and then the Uncataloged tab is empty as well. I checked the list of Not Discovered and we do have some of that software showing up in Software Inventory, just can't get it to show in Discovered. I'm sure it's something easy, but I'm not reading anything about how. Any ideas?

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I had the same problem and a quick google search revealed that you need the 5.5 agent installed on the clients.  

Our K1000 had the agent but settings\k1000 agent\agent updates was not enabled.  I edited it, ticked enabled and pushed to all machines and, bam, the software catalog started populating.


Hope that solves your problem :)



Answered 12/11/2013 by: trevzilla
Senior Yellow Belt

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