/build/static/layout/Breadcrumb_cap_w.png

Prepopulate Category through HTTP Post or Get (or some other method)?

Trying to create a link that takes users to our ticketing system with certain options prepopulated (for example, the category).  While I realize you can create templates, I am trying to avoid having to do this.  Is there a way to pass an argument to KACE (such as via HTTP Post) that will automatically populate field(s) with certain selections?

For example, I know you can select a queue by adding this to the end: https://kace.domain.tld/userui/ticket.php?QUEUE_ID=2&SERVICE_ID=0 or using a template https://kace.domain.tld/userui/ticket.php?QUEUE_ID=6&TICKET_TEMPLATE_ID=3 (again, trying not to go this route as I want a single option for users to remove any confusion).


1 Comment   [ + ] Show comment
  • Ryan, I'm sure you have a great reason for wanting to do this, but can you explain in a bit more detail as to what you are trying to achieve please? - Hobbsy 4 years ago

Answers (0)

Be the first to answer this question

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ