KACE Product Support Question

Send email on new comment

09/15/2015 913 views
I have several queues in my K1000 and none of them are sending an email when a comment is added to a ticket. They are sending a New Ticket created and a Resolved ticket email
In the config for the queue I have email Owner and Submitter both checked for comment under the email on events section. 

Any advise on whet to look for?

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