Software Deployment Question

Trouble upgrading to Office 2013 from Office 2003

02/26/2014 3007 views

I've setup a script in my K1 to run the Office 2013 Pro setup with an admin file to upgrade our clients.  The script is correct and works on almost everything but fails on clients with Office 2003.  It just gives a generic message that the installation failed.  I understand that Office 2013 will install along side an existing Office suite but will still upgrade matching components, however, this is not happening to the clients with Office 2003.  The installation just fails.  Would upgrading from OEM to volume license be an issue?  I wouldn't think so but it's the only thing I can think of at the moment.  Any help is appreciated.

2 Comments   [ + ] Show comments


  • We had the same situation when we upgraded from Office 2003 to Office 2010. Unfortunately office 2003 has to be removed first before installing office 2013. You will need to create a script or use the distribution to run the uninstall for office 2003. Hope this info helps or points the right direction.
  • That's no good. I have two Office groups in my building: Office 2007 Pro w/o Access and Office 2007 Pro w/o Access + Office 2003 Pro w/ Access only. (Users never committed to upgrading their databases when 2007 came out.) This is going to take some creativity to ensure everyone gets updated and those that need Access still have it after the upgrade.

All Answers


I got this figured out.  In my MST file I had "Remove the following earlier versions" selected and all Office apps but Access were listed.  I changed to the "Default setup behavior" option and I was able to upgrade Office 2003 to 2013 sucessfully.

Answered 02/27/2014 by: kcorrie
Senior Purple Belt

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