KACE Product Support Question
User Console logo is not displaying at login screen
This worked! http://www.itninja.com/question/logo-override-and-internet-explorer Under the Admin Console I went to Settings, Security Settings, at the bottom unchecked "Secure Service Desk Attachments". The logo now displays.
Answer Chosen by the Author
Under the Admin Console I went to Settings, Security Settings, at the bottom unchecked "Secure Service Desk Attachments". The logo now displays.
Community Chosen Answer
Thank you for contacting Quest, I have taken ownership ofyour Service Request Number ......... - User Console Logo Broken. After taking alook to the attached image, I can confirm that you are impacted by the defectK1-19092.
Our product management team reviews enhancement requestsconsidering them for inclusion in a future product release. We will keep yourservice request open until a decision has been made regarding your request.There is no guarantee that a specific enhancement request will be implementedin a future release and you will receive updates regarding the status of yourrequest.
Please refer to the "New Features" section ofthe Product Release Notes for a complete list of Enhancement ID's addressed inthe new release. These are available in our Documentation section of theSupport Portal.
For more information regarding our enhancement requestpolicy, refer to our Global Support Guide on the Support Portal atsupport.quest.com