Why is the label detail screen for # of computers different than the Smart Label #

If I look at a specific label on the label screen it will say I have 652 computers. If I click on the Smart Label it lists 115 more computers - I have checked the criteria and it's correct so why do these not match?  I am getting more into detailed reporting and finding out that they are not correct because we get different numbers in different places for labels. 


+ Computers (652)
+ Smart Labels (1)

Device Smart Label

1 to 767 of 767

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Answers (1)

Answer Summary:
Posted by: JasonEgg 8 months ago
Red Belt

Top Answer

Smart Labels apply to devices ONLY when they check-in (and are re-evaluated each check-in). However, when you view a Smart Label through inventory, the results will show as if you ran the query on ALL devices. If you have a large amount of devices in KACE, chances are those two numbers will always be slightly different.

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